Cancelling renewal
- From the “My account” page → “Cancel automatic renewal”, or by emailing us at info@yarob-huras.org.
- After cancelling, nothing more is charged.
- Exclusive content stays available to you until the last day of the paid period.
Cancellation and Refund Policy
You can cancel at any time with one click, and get a full refund within the first 7 days of your first membership.
Last updated: 3 October 2026
When you get a refund
| Case | Refund |
|---|---|
| Your first membership (any membership), requested within 7 days of payment | The full amount |
| An automatic renewal you forgot to cancel, requested within 48 hours without using the content after renewal | The full renewal amount |
| A duplicate charge or a technical error on our side | The full extra amount, at any time |
| Service outage of more than 7 consecutive days caused by us | Your membership is extended by the length of the outage, or a partial refund if you ask |
| Cancelling mid-period in any other case | No refund; access continues until the end of the period |
| Account suspended for breaching the terms (such as sharing the account or publishing the content) | No refund |
How to request a refund
- Email us at info@yarob-huras.org from the email registered on your account, with the payment date and the reason for your request.
- We reply within [3] working days.
- Once approved, the amount is returned to the same card it was paid from. It usually takes 5 to 14 working days to reach your account, depending on your bank.
- Access to exclusive content ends as soon as a full refund is made.
Refunds and payment fees
The Foundation covers the payment gateway fees in the refund cases above; they are not deducted from the amount refunded.
Donations
This policy covers memberships only. Donations to the Foundation or to Yarob Association have their own policy [if any].